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Report a Problem

At WhatDigit, we take every issue seriously to ensure a safe, reliable, and seamless experience for all our users. If you encounter any problems — whether with a purchase, product, account, or technical issue — we provide an easy way to report it so our team can resolve it quickly.

1. Types of Issues You Can Report

Product Issues: Broken files, missing content, or incorrect product descriptions.

Payment & Transaction Problems: Failed payments, duplicate charges, or refund issues.

Account & Login Issues: Unable to log in, account suspension, or unauthorized access.

Technical Errors: Website bugs, download failures, or platform glitches.

Abuse or Policy Violations: Copyright infringement, inappropriate content, or suspicious activity.

2. How to Report a Problem

Log in to your WhatDigit account.

Go to the “Report a Problem” section in your dashboard or click here.

Fill out the Problem Report Form with:

Your name and email address

Product or transaction details (if applicable)

A clear description of the problem

Any supporting screenshots or files

Submit the form.

3. What Happens Next

Our support team will review your report and verify the details.

We may contact you for additional information if needed.

Once verified, the issue will be resolved promptly, and you will be notified via email.

4. Contact Us Directly

If you prefer, you can also email us directly at:
📧 support@whatdigit.com

We are committed to resolving every problem quickly, transparently, and professionally.

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